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Anti-corruption effort is often aimed at large scandals, while the cost most citizens actually bear is small, routine and continuous.
Routine extraction at the counter is what determines whether a citizen believes the state is theirs.
An anonymous, aggregated map of transaction points where citizens report being asked to pay, published at office level and never naming an individual.
Anonymous structured reporting, aggregated to office level, published only above a minimum report threshold to protect reporters.
Risk
This is defamation-sensitive. False or malicious reports are certain to occur.
Mitigation
Never name an individual. Never publish below a report threshold. Label every report UNVERIFIED. Route to legal review before any publication. Frequency is never treated as proof.